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  3. Troubleshooting

Troubleshooting

  • Configure the Terminal ID in Fred Dispense and MedView Flow
  • Fred Dispense is slow
  • Message: NO 'NHS/Repat' Drugs Found
  • Utility helper error on Fred Connect
  • Error obtaining access token
  • eRx Barcode not Printing on Repeat Form
  • Repeats are not printing automatically
  • Could not connect to Fred Connect
  • Fred OCR Configure prompt keeps displaying
  • Networking errors
  • Error 1705 when generating reports
  • How to clear PBS Online messages in Fred Dispense
  • Problem printing label - Error 10: Syntax error
  • System Upgrade can't run
  • Fred Dispense monthly update has not downloaded
  • Restart Fred Connect and Intercom
  • eRx Reply: 'The request failed with HTTP status 404: Not Found.'
  • Error 1: repctrl.dbf does not exist
  • Reset a forgotten password in Fred Dispense
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