Error 1705 when generating reports

Fred Dispense

Issue

Error 1705 displays when attempting to generate a report. The error message reads "Error 1705: File access is denied".

Cause

The fredrep.rtf file cannot be accessed and modified. This can be due to various reasons.

Follow these steps to resolve.

Resolution

1. Check your Windows taskbar to ensure the fredrep.rtf file is not currently open. This file is normally opened with Microsoft Word or Wordpad. Close session if found.
2. If you are using a third-party Antivirus, ensure Fred Dispense is not being blocked and is listed as Allowed.
3. Restart the computer.