Fred Dispense Plus
There are a number of scenarios which may explain why a PBS listed drug is only appearing as a non-PBS dispensing option.
You can confirm that the drug is still listed on the PBS by checking PBS.gov.au. Also ensure that the brand is listed under the PBS code you require.
For example, APO-Escitalopram 10mg is only listed under PBS code 8700X and will not appear as a substitution option if user has selected 9432K in dispense.