No internet connection

Fred Dispense Plus

Single computer

1. Shut down and restart the computer.
2. Check the computer's network connectivity.
3. Run the Windows network trouble-shooter:
   Settings > Network & Internet > Status
4. Select Network trouble-shooter 
   Follow the steps to see if Windows can rectify the problem.
   

Multiple computers

1. Check for outage with your Internet Service Provider.
2. Reboot the router/modem.
3. Remove the power cable for 10 seconds, then plug it back in.
4. If the router connects to the internet but the computers still cannot connect, shut down and restart all computers.
5. Still having problems, contact your Internet Service Provider.

Related Article

Troubleshooting Router and Internet Connection