Fred Dispense
Issue
Scripts have been dispensed for a Repat patient listed under a Nursing Home, however their scripts are not showing up on their Prescription Record Form and Safety Net totals.
Cause
Someone may have inadvertently configured this Nursing Home to not "Add Safety Net to Repat Patients Totals"
Resolution
- Look up the Nursing Home belonging the affected patient via Lists > N-Homes/Hospitals.
- Take a look at the configuration for Add Safety Net to Repat Patients Totals?. If this has been set to N, change it to Y.
- Select Save.
The changes will be applicable for any future PBS prescriptions dispensed. Previous eligible PBS scripts dispensed in the current year will need to be edited and resaved for them to be recorded onto their PRF and count towards their Safety Net total in Fred Dispense.
Related Links
Add or Update a Nursing Home in Fred Dispense Online Help