Review rejected and non-transmitted claims

Alden L

Fred Dispense

Follow the steps below to run a report that includes rejected and non-transmitted claims from a claim period.

Select Activities > Pharmpay Claim > PBS-Online Report Parameters.
Select a Claim Period from the list.
Enter Report type: V for Claim Validation
Note: Report type R (for Rejected/Non-Transmitted) will only display what's currently on your PBS statement hence may not display the most recent claims.
Click OK to generate the report.
Look for "PBS-Online Script Problems" and "PBS-Online Claims not Transmitted" headings to review affected claims (you may need to navigate a few pages towards the bottom of the report).