Email receipts (Fred POS Plus)

Fred POS Plus

Configure Fred POS Plus SMTP settings if a store is planning to use email receipting.

Fred POS Plus Supports the following email providers.

• Office365
• Outlook (outlook.com, Live, Hotmail)
• Gmail
• On premise exchange

Configure App Passwords for MFA enabled email providers if the store is planning to use email receipts and they are using MFA with their email provider, then changes need to be made to allow Fred POS Plus to operate.

Configure Fred POS Plus SMTP settings

You must complete the app password settings if the customer is using MFA before completing this step. This must be configured for each register that wants to use email receipts.

1. Go to the SMTP tab of the configuration section in Fred POS Plus Admin.
   

2. Enter the relevant details for your email provider.

   Gmail

   • SMTP: smtp.gmail.com
   • SMTP Port: 587
   • Require secure connection: Checked
   • Authentication: Custom
   • Email Subject: This will be the subject used in the email message.
   • Email From: A valid email address (should not be a personal email).
   • Username: the Gmail user
   • Password: the app password generated in the google setup step earlier.
   • Google Example
     

   Office365

   • SMTP: smtp.office365.com
   • SMTP Port: 587
   • Require secure connection: Checked
   • Authentication: Custom
   • Email Subject: This will be the subject used in the email message.
   • Email From: A valid email address (should not be a personal email).
   • Username: the Office365 user
   • Password: the app password generated via the Office365 setup earlier.
   • Office365 Example
     

   Outlook (outlook.com, Live, Hotmail)

   • SMTP: smtp-mail.outlook.com
   • SMTP Port: 587
   • Require secure connection: Checked
   • Authentication: Custom
   • Email Subject: This will be the subject used in the email message.
   • Email From: A valid email address (should not be a personal email).
   • Username: the Gmail user
   • Password: the app password generated in the google setup step earlier.
   • Outlook.com Example
     
3. Test the settings by entering a valid email address and click Test Mail.
4. If you do not receive an email (and get no error), re-check the spelling and settings.
5. If the settings are working, you should receive an email in the recipient address.
   

Configure app passwords for MFA enabled email providers

Gmail setup for MFA

Gmail now require MFA for SMTP mail services to work. MFA and App password will need to be created prior to email receipt configurations.

• App passwords need to be configured in Google account security settings.

App passwords must be configured to ensure security standards are maintained. This will allow Fred POS Plus to use the same credentials.

App Passwords

Follow the document found here Sign in with app passwords - Google Account Help

1. From the security page in the Google account, go to app passwords.
2. Create an app password for Fred POS Plus.
   
3. From Select app, select Mail.
4. Select Custom from device.
5. Enter the name RMH.
6. Click Generate.

Note down the password as you will not be able to see it again after this step. If the store is using a gmail account, the following changes must be made in gmail.

Office 365 setup for MFA

• If the store is using MFA for Office365, refer to https://docs.microsoft.com/en-us/azure/active-directory/user-help/multi-factor-authentication-end-user-app-passwords#create-and-delete-app-passwords-using-the-office-365-portal

Outlook.com (live, Hotmail) for MFA

• If an outlook.com account is using MFA, refer to https://support.microsoft.com/en-au/help/12409/microsoft-account-app-passwords-and-two-step-verification

Related links

Fred Office Plus and Hire module