Returning a hire item

Fred POS Plus

Overview

Follow these steps to return a Fred POS Plus hire item.

Steps

1. Log in to Fred POS Plus.
2. Tap Customer Menu, then tap Hire. Search for the item or customer from the list of hired items. Hired items display at the bottom of the list.
3. Tap to select the hire item to be returned, then tap Select. The hire contract screen opens.
4. In the Returned field, enter the return date for the hire contract. This automatically populates the payment amount based on the contract length and pricing plan used.
5. Press OK to return the transaction.
6. By default, the deposit is marked for return and can be used as either a deduction off the final price or returned to the customer.
   • If the customer wants to deduct the deposit off the sale: Complete the transaction. The total price includes the discount.
   • If the customer wants to refund the deposit: At the tender screen, enter the deposit amount as a negative. This adds the deposit price to the total amount owed.
7. Complete the transaction using the required tender to pay the amount owing.

Related links

Fred Office Plus and Hire module in Fred Office Plus Online Help