Alden L

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Articles

Recent activity by Alden L Recent activity Votes

  • Activate Real Time Prescription Monitoring (RTPM) in Fred Dispense

    1. Fred Dispense
    2. Dispensing

    Fred DispenseOverviewActivating Real Time Prescription Monitoring in Fred Dispense enables RTPM alerts to be displayed when dispensing monitored items. The alerts will appear in the top-right corne...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Create an Own Brand Drug in Fred Dispense

    1. Fred Dispense
    2. Drugs

    Fred DispenseOverviewIf a drug you want to dispense does not exist in the Fred Dispense drug file, you can create an Own Brand Drug.Create an own brand drug From the Lists menu, select Own Brand Dr...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • System Upgrade can't run

    1. Fred Dispense
    2. Troubleshooting

    Fred DispenseIssueUnable to continue installing the latest monthly Fred Dispense update. The following error displays:System Upgrade can't run because Fred Dispense or Fred Connect is currently run...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Fred Dispense monthly update has not downloaded

    1. Fred Dispense
    2. Troubleshooting

    Fred DispenseIssueFred Dispense is not prompting to install the Monthly update as expected at the beginning of the month.CauseFred Connect may have failed to download the required update file. This...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -4 votes

  • Generate a list of patients with phone numbers

    1. Fred Dispense
    2. Reports

    Fred DispenseOverviewFollow the steps below to generate a report listing patients who have phone numbers included in their patient profiles.Steps From the Activities menu, select Mailing Labels. En...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • PBS scripts not being recorded on Repat patient's PRF

    1. Fred Dispense
    2. Labels

    Fred DispenseIssueScripts have been dispensed for a Repat patient listed under a Nursing Home, however their scripts are not showing up on their Prescription Record Form and Safety Net totals.Cause...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to enable enhanced scan check

    1. Fred Dispense
    2. Dispensing

    Fred DispenseOverviewEnhanced Scan Check allows you to confirm the product selected matches the dispensed drug.When this setting is enabled, a barcode will be printed on each dispense label. Once y...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • How to import your new NASH Certificate

    1. Fred Dispense
    2. Guides

    Fred DispenseOverviewThe main culprit for IHI not validating or my Health record not working is an expired NASH certificate. This needs to be manually updated every 2 years via PRODA. Once you have...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Import FDE Pricing Files into Fred Dispense

    1. Fred Dispense
    2. Guides

    Fred DispenseOverviewYou may have received an export FDE file from another party such as another pharmacy or a pharmacy group head office. Download the file, then follow the below steps to import t...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • Enable token repeat printing on A5 paper

    1. Fred Dispense
    2. Dispensing

    Fred DispenseOverviewFollow the steps below to enable Fred Dispense to print token repeats on A5 paper.Steps From the Setup menu, select eHealth Configuration, then select Electronic Prescribing Co...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes