Alden L

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Articles

Recent activity by Alden L Recent activity Votes

  • Repeats are not printing automatically

    1. Fred Dispense
    2. Troubleshooting

    Fred DispenseIssueRepeats are not printing automatically after dispensing scripts that contain repeats. Manually selecting to print a repeat from the Wait Screen successfully prints out a repeat.Ca...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -10 votes

  • Could not connect to Fred Connect

    1. Fred Dispense
    2. Troubleshooting

    Fred DispenseIssueCould not connect to Fred Connect error displays when attempting to open Fred Dispense.This error may be seen on all or only on particular terminals.CauseThe terminal has lost con...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -4 votes

  • Networking errors

    1. Fred Dispense
    2. Troubleshooting

    Fred DispenseIssueThe following program errors display before causing Fred Dispense to close abruptly: Invalid subscript reference. Object GOLOGGER is not found Procedure 'ONERROR' is not found. Ca...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -5 votes

  • Error 1705 when generating reports

    1. Fred Dispense
    2. Troubleshooting

    Fred DispenseIssueError 1705 displays when attempting to generate a report. The error message reads "Error 1705: File access is denied".CauseThe fredrep.rtf file cannot be accessed and modified. Th...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Own Brand Drug not triggering RTPM - cannabis or other controlled drugs

    1. Fred Dispense
    2. Drugs

    Fred DispenseIssueDispensing a controlled Own Brand Drug is not getting picked up by Real Time Prescription Monitoring (RTPM).You may find: Dispensed events not uploading to RTPM. No pre-check resu...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • How to dispense S8 drugs from eNRMC (Transitional)

    1. Fred Dispense
    2. Dispensing

    Fred DispenseOverviewYou can dispense S8 items from Electronic National Residential Medication Charts (eNRMC) as outlined in the Department of Health's Transitional Arrangement Pharmacy Information...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Print PRFs for all patients at a nursing home

    1. Fred Dispense
    2. Reports

    Fred DispenseOverviewYou can bulk print Prescription Record Forms (PRF) for ALL patients within a Nursing Home.Steps From the Reports menu, select Nursing Home, then select List of Patients. Select...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Enable early drug check

    1. Fred Dispense
    2. Dispensing

    Fred DispenseOverviewEarly Drug Check enables you to confirm you have physically retrieved the correct item before completely dispensing the script.When Early Drug Check is enabled, the following p...

    • Alden L
    • Updated
    • 2 followers
    • 0 comments
    • 0 votes

  • How to clear PBS Online messages in Fred Dispense

    1. Fred Dispense
    2. Troubleshooting

    Fred DispenseOverviewMessages received from PBS Online are stored in the PBS Messenger mailbox (found towards the top of the Fred Dispense screen).The performance of Fred Dispense may be impacted i...

    • Alden L
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • PBS message: I473 error retrieving statement

    1. Fred Dispense
    2. Claiming

    Fred DispenseIssueThe following PBS Informational message I473 Error Retrieving Statement displays for a recent claim period.CauseThe Claim period affected may have been closed too early. PBS Techn...

    • Alden L
    • Updated
    • 2 followers
    • 0 comments
    • 0 votes