Fred Dispense
Fred Help Portal Now Live
The Fred Help Portal is now live at the majority of Fred Dispense sites. If your help portal link is not active (it is still orange) in Fred Dispense, please complete this quick form and we will sort this out for you: I can't see my Fred Help Portal link.
What is the Fred Help Portal?
The Fred Help Portal is a browser-based tool providing you with additional ways to seek help. You can:
- Log requests for help via the Fred Help Portal icon/link in Fred software
- Track and update your help request tickets
- Get 24/7 help from AIFred, our advanced messaging chatbot*
- Easily find quick steps for troubleshooting questions through our knowledge base
*Find out How to use the Messaging Chatbot
The Fred Help Portal provides a great platform for delivering faster, more responsive and transparent assistance.