Tom C
- Total activity 15
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Activity overview
Latest activity by Tom C-
Tom C created an article,
Start or restart the Fred Office Service
Fred Office PlusIssueYou cannot open Fred Office Plus on any machine and may get an error message "Unable to connect to Fred Office services."CauseThe Fred Office Service may have stopped on the se...
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Tom C created an article,
How to use POS Restart with Fred POS
Fred POSOverviewThe POS Restart application has been developed to make it faster to restart your POS if it freezes. The POS Restart will automatically be downloaded and installed on your registers...
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Tom C created an article,
Change of Approval Fred Office Plus
Fred Office PlusOverviewComplete these steps as soon as possible following a Fred Dispense/Fred Dispense Plus change of approval (COA) to ensure store details print correctly on POS receipts and su...
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Tom C created an article,
eRx Service Outages
eRx Service OutagesApplies to: Fred Dispense, Fred Dispense Plus, Fred NXTCheck the following page for details on any outages or service interruptions you may be experiencing. The page will be upd...
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Tom C created an article,
Fred Service Outages
Fred Service OutagesCheck the following page for details on any outages or service interruptions you may be experiencing. The page will be updated regularly during any outages, so it is helpful to...
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Tom C created an article,
Fred chargeable service fees
Where Fred needs to perform remediation, activities related to additional services or unserviceable hardware, a charge will be incurred.Example: Remediation is required to restore Fred systems to a...