Jakub Durcak

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Articles

Recent activity by Jakub Durcak Recent activity Votes

  • I've forgotten my password

    1. Fred Dispense Plus
    2. Troubleshooting

    Fred Dispense Plus From the Setup menu, select User Management. Double click the Name. Select Set Password and enter new password (must have min 4 characters). Select Save, to set password, then S...

    • Jakub Durcak
    • Updated
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    • 0 votes

  • Common software errors and fixes

    1. General
    2. General

    Software errors can disrupt your pharmacy operations and workflow. At Fred IT Group, we understand the challenges of managing both software and hardware in a demanding healthcare environment. This ...

    • Jakub Durcak
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Requesting installation for Fred software

    1. General
    2. General

    Fred Software Installation ProcessWhen upgrading pharmacy computers or adding new devices, installing Fred Software and Services is essential for managing operations. This includes Fred Dispense/Fr...

    • Jakub Durcak
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • How do I add a locum in Fred Dispense?

    1. Fred Dispense
    2. Dispensing

    Fred DispenseEach pharmacist or dispense technician that dispenses needs to be set up in Fred Dispense. This includes locum pharmacists.Add a locum pharmacist From the Lists menu, select Pharmacist...

    • Jakub Durcak
    • Updated
    • 1 follower
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    • 0 votes

  • Print mailing labels for top customers

    1. Fred Dispense
    2. Labels

    Fred DispenseTop Customers (or Top Patients) are defined as the customers who have the largest number of scripts dispensed in a specified date range. Mailing labels can then be used to send promoti...

    • Jakub Durcak
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • How do I change what gets printed on the label?

    1. Fred Dispense
    2. Labels

    Fred DispenseYou can customise your labels to include extra (or different) information.For example, you can include: Price Doctor Long Directions Generic and Brand To make changes to the labels, fr...

    • Jakub Durcak
    • Updated
    • 1 follower
    • 0 comments
    • -4 votes

  • How do I reconcile my claim

    1. Fred Dispense
    2. Claiming

    Fred DispenseSee PBS Claims or Reconcile a PBS Online Claim for more information.

    • Jakub Durcak
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • How do I close my claim?

    1. Fred Dispense
    2. Claiming

    Fred DispenseRefer to PBS Claims in the Fred Dispense Online Help to find out how to: Review and organise the scripts Finalise the claim Close the claim

    • Jakub Durcak
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Pharmacy details print in small font on labels

    1. Fred Dispense Plus
    2. Troubleshooting

    Fred Dispense PlusPharmacy details are printed in a small font on a dispense label when the Dispense Option for Labels, Blank dispense labels has a value of Yes. This value can be either Yes or No....

    • Jakub Durcak
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • PBS drug only showing as non-PBS option – incorrect PBS code selection

    1. Fred Dispense Plus
    2. Troubleshooting

    Fred Dispense PlusThere are a number of scenarios which may explain why a PBS listed drug is only appearing as a non-PBS dispensing option.You can confirm that the drug is still listed on the PBS b...

    • Jakub Durcak
    • Updated
    • 1 follower
    • 0 comments
    • -3 votes