MedView Paperless
Issue
The error is displayed after scanning the document.
Error Message 'Failed to apply the result that text recognition recognized. The file may be deleted.'
Cause
Scansnap is unable to determine the text in the scanned document.
Resolution
- Open the Scansnap home application.
- Select the paperless profile that you are using from the profile list
- Click to display the Edit profiles window.
- Click the Detailed settings button in Scan settings to display the Detailed settings window.
- Select the Title tab and the File name tab, then set not to detect.