Fred Dispense
Overview
What is the ZZ rule?
- The ZZ rule is applied when 'ZZ' (uppercase or lowercase) is added into script directions.
- The rule is hard coded into Fred Dispense—so there is no need to set up script rules for it to work—and it will work with any third party POS/Backoffice application.
- ZZ is used to stop Fred Dispense sending script details to POS or backoffice. It stops the script being charged to account and will prevent stock deductions or scripts being charged
When is ZZ used?
ZZ is primarily used for new stores migrating to Fred Dispense from another dispensing software where script data is migrated across (including owing scripts), however, transactional data is not.
A common scenario is that an owing script has been dispensed in the previous software and the patient has already been charged. If the owing script is marked off in the same dispensing software, the original patient charge is accounted for and no charge will be created. However, if the owing script is marked off in different software, a new patient charge is created.
To prevent the new charge being created, trainers will often advise stores to use 'zz' during mark offs.
Only use ZZ for these old migrated owing scripts—not all owing scripts.
If a script has already been charged to a customer, never edit the existing script to apply ZZ. This has the same effect on POS/Backoffice as a script cancellation and will result in the script being active in Fred Dispense but cancelled in POS/Backoffice. This may create a credit to be issued to the patient on POS or in the customers account.