How do I resend a token?

Fred Dispense

Tokens for Repeats can be re-issued if they are lost or accidentally deleted form the patient's mobile phone.

1. From the Wait screen, retrieve the relevant patient script's details.
2. (Optional) Press F8 to open the Patient Maintenance form and edit or update the Email address or Mobile Phone number in the patient record.
   Select the relevant ePrescription Preference (Email, SMS, Paper)
   Return to the Wait screen.
3. In the Printing Options group, select Reissue Token.The script is retrieved from the Electronic Script Exchange and a newtokenis sent to the patient (or printer) using the nominated ePrescription preference.

See also Key differences with ePrescriptions in Fred Dispense Online Help.

Related Topics

Electronic Prescriptions (Fred Dispense Online Help)