Sell prescriptions at the till (Fred POS Plus)
POS Plus
Sell a Prescription Item at the Till
- Tap Waiting Scripts hotkey.
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Type patient name in search field.
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Tap patient’s name to highlight all scripts.
The appearance of the + sign means the scripts have been selected.
- Tap Select to bring scripts into transaction screen.
Finalise transaction as you would for How to process a basic OTC Sale.
What happens if I selected the wrong customer?
If you selected the wrong customer, you will need to add them back into the list.
Scenario 1: Wrong customer was selected and the sale is not completed
- Select the item and press the Delete key on your keyboard..
- Tap the Waiting Scripts hotkey to search for the right customer, highlight their name and then tap Select to continue.
Scenario 2: Wrong customer was selected and the sale is completed
The sale cannot be returned into the script list unless resent from Fred Dispense. However, the item must be returned into stock if it has been sold at the till.
- Log on using your cashier ID.
- Tap the Return/Void Menu hotkey, then tap Return Items.
- Scan the items to be returned.
- Tender the sale as per regular procedure. See General selling at the till.
How do I discount a prescription?
If a private prescription is subject to a discount, the price needs to be adjusted in the Fred Dispense program.
Sell Prescription Items That Are Only Partially Picked Up
- Log on using your cashier ID.
- Press the Waiting Scripts hotkey.
- Type the first 3 or 4 letters of their surname and tap the patient’s name to select.
- The
icon will appear to indicate the scripts that are selected.
- Tap any scripts that are not being picked up to deselect.
- Tap Select to sell the items on the transaction screen.
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Tender the sale as per regular procedure. See General selling at the till.
The Item(s) that are not picked up remain in the list until the customer returns to pick them up or until the script are cancelled in Fred Dispense.
Sell Prescriptions for Multiple Customers Simultaneously
- Log on using your cashier ID number.
- Tap the Waiting Scripts hotkey.
- Type the first 3 or 4 letters of their surname.
- Tap the first family member’s name to select.
- Tap the next family member’s name to add to the selection.
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Tap Select to sell the selected items on the transaction screen.
Script Edited in Fred Dispense
If a script is dispensed and then needs to be edited before the customer has picked up the Items, the items will be changed across to the POS. If the Items were picked up & then the customer returned the prescription this adjustment would not be done on the POS. You need to edit the prescription in Fred Dispense. This will re-send the prescription along with the item to be returned.