Magnus W

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Recent activity by Magnus W Recent activity Votes
  • eScript matching to incorrect profile

    Fred DispenseIssueUser scans an eScript which matches to the incorrect profile.CauseAn original script matching to the wrong profile indicates that the script itself may have the wrong Medicare num...

  • Error obtaining access token

    Fred DispenseIssueUsers may notice that suddenly all scripts are being rejected by PBS with an Error obtaining access token.CauseThis error happens when the store's B2B device used for PBS online c...

  • What is SNQ Exempt?

    Fred DispenseOverviewSNQ Exempt is an option that allows scripts for patients within a facility to ignore early dispensing for safety net purposes. It is only to be used for private and public hosp...

  • Create your own SIG codes

    Fred DispenseOverviewA SIG is a pharmacy abbreviation for the directions on a prescription. Fred Dispense includes a number of System SIGs, but you can also create User SIGs.It is a good idea to vi...

  • Email reports from Fred Dispense

    Fred DispenseOverviewReports that are generated in Fred Dispense can be emailed. Some reports are in VPE (Virtual Print Engine) format and require a VPE Report Reader to be viewed when sent via ema...

  • Set up the suburbs and postcodes database

    Fred DispenseOverviewWhen adding patient details into Fred Dispense, the Suburb and Postcode are recorded as part of the patient's address details. Fred Dispense has a suburb and postcode database ...

  • eRx Barcode not Printing on Repeat Form

    Fred DispenseIssueThe eRx barcode is not printing at the top of the repeat form.CauseThere are a few things to check here. Ensure the following features are enabled.ResolutionFrom the Setup menu, s...

  • Block item from robot

    Fred DispenseOverviewWhile dispensing, if you do not want the medication to be dispensed by the robot, pressing the Tab key at the initials will allow you to Block the item.StepsProceed to the init...

  • History Note

    Fred DispenseOverviewHistory notes can be created in Fred Dispense, to record information at a particular time in the patient history. History notes can also be used to record when a script has bee...

  • Highlight a patient in Fred Dispense

    Fred DispenseOverviewSpecific patients can be highlighted in Fred Dispense to make them stand out over others.StepsSelect patient and press F8 to go to patient details.Select Extra Information.In t...