Magnus W

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Activity overview

Latest activity by Magnus W
  • Magnus W created an article,

    Set Private Prices for Different Quantities of a Drug

    Fred Dispense Overview Pharmacies can set different private prices depending on the quantity of a drug that is dispensed. Enter multiple private prices for different quantities of a drug From the...

  • Magnus W created an article,

    Set NHS/OTC Prices for Different Quantities of a Single drug Under multiple codes

    Fred Dispense Overview Some drugs are listed on the PBS under multiple codes that represent different quantities of the same product. These codes are represented by a single drug listing in Fred Di...

  • Magnus W created an article,

    Utility Helper Error on Fred Connect

    Fred Dispense Issue PBS claims are not transmitting, but instead returning a Utility Helper error. Cause A network failure has disrupted the Intercom service. Resolution Restart Intercom and Fred ...

  • Magnus W created an article,

    Generate an Activation Code for Patient Access to MySL Mobile App

    MedView Overview The activation code is used for third party mobile apps to connect to a patient's My Script List (MySL). These apps are patient facing to allow patients to access their own MySL.  ...

  • Magnus W created an article,

    Add a Preferred Prescriber

    Fred Dispense Plus Overview A preferred prescriber can be assigned to a patient to auto-populate the prescriber when dispensing manually. Steps Select the patient, then press F8 to display Patient...

  • Magnus W created an article,

    Add a Preferred Prescriber in Fred Dispense

    Fred Dispense Overview A preferred doctor can be assigned to a patient to auto-populate the doctor when dispensing manually. Steps Edit patient details via F8. Select Extra Information. Enter the ...

  • Magnus W created an article,

    eScript matching to incorrect profile

    Fred Dispense Issue User scans an eScript which matches to the incorrect profile. Cause An original script matching to the wrong profile indicates that the script itself may have the wrong Medicare...

  • Magnus W created an article,

    Error obtaining access token

    Fred Dispense Issue Users may notice that suddenly all scripts are being rejected by PBS with an Error obtaining access token. Cause This error happens when the store's B2B device used for PBS onl...

  • Magnus W created an article,

    What is SNQ Exempt?

    Fred Dispense Overview SNQ Exempt is an option that allows scripts for patients within a facility to ignore early dispensing for safety net purposes. It is only to be used for private and public ho...

  • Magnus W created an article,

    Create your own SIG codes

    Fred Dispense Overview A SIG is a pharmacy abbreviation for the directions on a prescription. Fred Dispense includes a number of System SIGs, but you can also create User SIGs. It is a good idea to...