Kris J
- Total activity 17
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Activity overview
Latest activity by Kris J-
Kris J created an article,
MedView - "Service is currently unavailable" on iPad
MedViewIssueWhen trying to access the MedView portal from an iPad, the following message displays "Service is currently unavailable." However, accessing it from a computer is no issue.ResolutionThi...
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Kris J created an article,
Scansnap error - Failed to apply the result that text recognition recognized
MedView PaperlessIssueThe error is displayed after scanning the document.Error Message 'Failed to apply the result that text recognition recognized. The file may be deleted.'CauseScansnap is unable...
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Kris J created an article,
Medview Paperless ScanSnap Scanner - Device not responding
MedView PaperlessIssueWhen you press the [Scan] button on the touch panel, an orange exclamation mark displays with an error message The device is not responding.The ScanSnap Home program on the co...
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Kris J created an article,
Resend MySL consent request
MedView FlowOverviewMy Script List (MySL) is an optional service which allows patients and their chosen healthcare providers to view a list of their available prescriptions.MySL registration is pha...
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Kris J created an article,
Error retrieving MySL data when registering patient in MedView Flow
MedView FlowIssueThe following error occurs when you try to register a patient for MySL in Medview Flow."Error retrieving MySL data. Please contact support."CauseThis could be caused by patient dat...
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Kris J created an article,
Patient request to remove consent from MySL/ASL
MedView Flow / MySLOverviewThe patient has provided consent for the health practitioner to access their Active Script List (ALS/MySL) and now would like this consent removed.My Script List (MySL) i...