Greg K

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Activity overview

Latest activity by Greg K
  • Greg K created an article,

    Fred POS Plus display or screen settings have changed

    Fred POS Plus Issue The Point of Sale window for Fred POS Plus: Has moved. Is a smaller size than normal. Is black and white. Resolution Fred POS Plus is relatively easy to move. If you right cl...

  • Greg K created an article,

    Create a Hotkey button for an item or service

    Fred POS Plus Overview This covers the standard hotkey creation process for Creating a button for an item/service. Administrator privileges as Retail Management Hero Store Manager are required. Exa...

  • Greg K created an article,

    How to add a Loyalty Tender in Fred POS Plus

    Fred POS Plus Overview This is applicable for any store that uses 3rd party Loyalty and needs a way to record loyalty deductions on the end of day Z report.  This guide only applies to stores with ...

  • Greg K created an article,

    Reprint a receipt or tax Invoice from Fred Office Plus

    Fred Office Plus Overview You can print a Tax Invoice or Receipt for a transaction from Fred Office Plus, without having to retrieve the transaction from the POS. Steps In Fred Office, click Activ...

  • Greg K created an article,

    Validation Error 335 on Fred POS

    Fred POS Issue When you scan an item, the following error pops up. Cause This item has had the sales blocked in Fred Office. Resolution Log into Fred Office and navigate to Inventory > Items then...

  • Greg K created an article,

    Fred POS display screen is out of alignment

    Fred POS Issue Occasionally stores will login and find their customer display being out of alignment.  This troubleshooting is based on a monitor with the size of 1920 x 1080 display.  You can foll...

  • Greg K created an article,

    Report on items that have sold

    Fred Office Plus Overview Follow the steps below to report on which items have sold over a certain period of time. Steps In Fred Office, navigate to Reporting > System Reports > Sales Reports > Pr...

  • Greg K created an article,

    Error: The destination mailbox was not found or could not be accessed

    Fred Office Plus Issue Error Message: The destination mailbox was not found or could not be accessed. Cause The email settings in Fred Office Plus are incorrect. Resolution In Fred Office Plus, se...

  • Greg K created an article,

    How to run a detailed GST report in Fred Office Plus

    Fred Office Plus Overview Generally, businesses and other organisations registered for GST will: include GST in the price they charge for their goods and services. claim credits for the GST includ...

  • Greg K created an article,

    Schedule a Fred Office Plus Report

    Fred Office Plus Overview Fred Office reports can be scheduled and sent automatically, whether it be a one-off report or a periodic report with a set time frame.  Steps In Fred Office Plus, make s...