Greg K
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Activity overview
Latest activity by Greg K-
Greg K created an article,
Change supplier in bulk in a Fred Office Plus order
Fred Office PlusOverviewIf you have generated an order using a template and later realise you selected the wrong supplier, you can update the supplier for all items at once—without editing each lin...
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Greg K created an article,
Fred POS Plus display or screen settings have changed
Fred POS PlusIssueThe Point of Sale window for Fred POS Plus:Has moved.Is a smaller size than normal.Is black and white.ResolutionTo reposition Fred POS Plus, right-click the blue bar and hold whil...
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Greg K created an article,
Create a Hotkey button for an item or service
Fred POS PlusOverviewThis covers the standard hotkey creation process for creating a button for an item or service.Administrator privileges as Retail Management Hero Store Manager are required.Exam...
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Greg K created an article,
Add or change banking details on Fred Office statements
Fred Office PlusOverviewFind out how to add you store's bank details to your statements.StepsFrom the Tools menu, select System, then select Options.On the Store tab, enter the BSB/Account numbers....
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Greg K created an article,
How to add a Loyalty Tender in Fred POS Plus
Fred POS PlusOverviewThis applies to any store that uses third-party loyalty and needs a way to record loyalty deductions on the end of day Z report.This guide only applies to stores with Fred POS ...
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Greg K created an article,
How to add or remove a column in Fred Office Plus
Fred Office PlusOverviewA grid is a tabular view of data within Fred Office Plus. You can customise grids using the right-click menu. This article is about using column chooser to add or remove col...
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Greg K created an article,
Reprint a receipt or tax Invoice from Fred Office Plus
Fred Office PlusOverviewYou can print a Tax Invoice or Receipt for a transaction from Fred Office Plus, without having to retrieve the transaction from the POS.Steps In Fred Office, click Activity,...
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Greg K created an article,
Validation Error 335 on Fred POS
Fred POSIssueWhen you scan an item, the following error pops up.CauseThis item has had the sales blocked in Fred Office.ResolutionLog into Fred Office. Go to Inventory, select Items, then search fo...
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Greg K created an article,
Fred POS display screen is out of alignment
Fred POSIssueOccasionally stores will login and find their customer display being out of alignment.This troubleshooting is based on a monitor with the size of 1920 x 1080 display. You can follow th...
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Greg K created an article,
How to zero all Stock on Hand in Fred Office Plus
Fred Office PlusOverviewThere are two ways to zero all stock in hand at the store in Fred Office Plus. Manually zeroing the store before a stocktake. See the steps below. Doing a batch stocktake. I...