Greg K
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Activity overview
Latest activity by Greg K-
Greg K created an article,
Reprint a receipt or tax Invoice from Fred Office Plus
Fred Office Plus Overview You can print a Tax Invoice or Receipt for a transaction from Fred Office Plus, without having to retrieve the transaction from the POS. Steps In Fred Office, click Activ...
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Greg K created an article,
Validation Error 335 on Fred POS
Fred POS Issue When you scan an item, the following error pops up. Cause This item has had the sales blocked in Fred Office. Resolution Log into Fred Office and navigate to Inventory > Items then...
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Greg K created an article,
Fred POS display screen is out of alignment
Fred POS Issue Occasionally stores will login and find their customer display being out of alignment. This troubleshooting is based on a monitor with the size of 1920 x 1080 display. You can foll...
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Greg K created an article,
Report on items that have sold
Fred Office Plus Overview Follow the steps below to report on which items have sold over a certain period of time. Steps In Fred Office, navigate to Reporting > System Reports > Sales Reports > Pr...
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Greg K created an article,
Error: The destination mailbox was not found or could not be accessed
Fred Office Plus Issue Error Message: The destination mailbox was not found or could not be accessed. Cause The email settings in Fred Office Plus are incorrect. Resolution In Fred Office Plus, se...
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Greg K created an article,
How to run a detailed GST report in Fred Office Plus
Fred Office Plus Overview Generally, businesses and other organisations registered for GST will: include GST in the price they charge for their goods and services. claim credits for the GST includ...
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Greg K created an article,
Schedule a Fred Office Plus Report
Fred Office Plus Overview Fred Office reports can be scheduled and sent automatically, whether it be a one-off report or a periodic report with a set time frame. Steps In Fred Office Plus, make s...
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Greg K created an article,
Set or Change a Primary Supplier in Bulk
Fred Office Plus Overview Pharmacies often change suppliers and when this happens the primary supplier in Fred Office Plus needs to be updated. Below is a guide on how to change the current primary...
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Greg K created an article,
How to Run a Dead Stock Report
Fred Office Plus Overview The main purpose of a Dead Stock report is for stores to find out what items they currently have stock on hand but have not sold over a given period of time. This is extre...
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Greg K created an article,
How to Run a Report for Expired Stock
Fred Office Plus Overview Occasionally stores may ask if is possible to do a report on expired stock. Solution Fred Office Plus items do not have an area where stores can enter in an expiry date. T...