Pricing review is blank in Fred Office Plus

Fred Office Plus

Issue

A staff member cannot see anything when they open a pricing review. This is specific to the individual's user account and is not a global setting.

Resolution

1. Obtain the Fred Office Plus User Name of the staff member who is experiencing the problem.
2. Log into Fred Office Plus as a different user with Administrator rights, for example, the owner or manager.
3. Go to Contacts, then select Users and open the user account in question.
4. Click Reset User Settings.
   
5. Click Apply and ask the staff member to test it.

Related links

Users (Fred Office Plus Online Help)