Vincent C

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Articles

Recent activity by Vincent C Recent activity Votes

  • Adjust the dispense label alignment in Fred Dispense Plus

    1. Fred Dispense Plus
    2. Printing

    Fred Dispense PlusOverviewThis guide will provide steps to assist you in adjusting the label alignment/offset from the printer driver for Fred Dispense Plus.We recommend using the Seagull driver, s...

    • Vincent C
    • Updated
    • 1 follower
    • 0 comments
    • -3 votes

  • Fred Mobility - General Troubleshooting

    1. Hardware
    2. Scanners

    Fred MobilityIssueThis guide provides general troubleshooting for common issues with Fred Mobility scanners. Restarting the Wireless Access Point or the Mobility device will resolve the majority of...

    • Vincent C
    • Updated
    • 2 followers
    • 0 comments
    • -25 votes

  • Setting up MedView email on an iOS device

    1. MedView
    2. Guides

    MedViewOverviewThe following is a step-by-step guide on setting up MedView Email on an iOS device with the Mail app.This email service was formerly known as Fred Net Email. This article is applicab...

    • Vincent C
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Touch Screen not working for HP RP9 G1 AiO system

    1. Fred POS
    2. Troubleshooting

    Fred POSIssueWe have received reports that the touch screen on the HP RP9 G1 All-in-one system may have stopped working suddenly. This is a known manufacturer issue and HP has developed a quick too...

    • Vincent C
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Setup a Dispensary Label Printer

    1. Hardware
    2. Printers

    PrintersOverviewThis guide provides the steps for setting up the dispensary label printer profile.Steps Remove the printer from its box and connect it to the PC. Download and extract the printer dr...

    • Vincent C
    • Updated
    • 1 follower
    • 0 comments
    • -27 votes

  • Set up a report or repeat printer profile

    1. Hardware
    2. Printers

    PrintersOverviewThis guide provides the steps for setting up a Report (A4) or Repeat (A5) printer profile. You can also follow these steps for setting up a printer for general printing purposes.Ste...

    • Vincent C
    • Updated
    • 3 followers
    • 0 comments
    • -10 votes

  • Troubleshooting EFTPOS PINPAD Offline

    1. Fred POS
    2. Troubleshooting

    Fred POSIssueFrom time to time, the EFTPOS terminal (PINPAD) may show up as offline when processing EFTPOS transactions at POS. This guide will provide quick step on bringing PINPAD back online.Res...

    • Vincent C
    • Updated
    • 1 follower
    • 0 comments
    • -7 votes

  • Sharing a printer with another terminal on the network

    1. Fred Dispense
    2. Labels

    Fred DispenseOverviewThis guide will provide basic steps on how to add/map a printer from another PC on the network.StepsOn the printer host PC, open the Printer Properties for the printer you want...

    • Vincent C
    • Updated
    • 2 followers
    • 0 comments
    • -4 votes

  • Cash drawer does not open at POS

    1. Fred POS
    2. Troubleshooting

    Fred POSThis article is intended for pharmacy staff to troubleshoot an issue where the cash drawer does not open after a transaction at the POS.IssueAfter POS tendering, the transaction completed b...

    • Vincent C
    • Updated
    • 1 follower
    • 0 comments
    • -5 votes

  • Reprogramming Zebra DS22 (DS2278) desktop scanner

    1. Hardware
    2. Scanners

    HardwareIssueThe Zebra DS22 (DS2278) may suddenly stop scanning barcodes normally. You can re-program it back to working state with the following programming barcode in sequences.Resolution Scan th...

    • Vincent C
    • Updated
    • 1 follower
    • 0 comments
    • -9 votes