Vincent C
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Activity overview
Latest activity by Vincent C-
Vincent C created an article,
Adjust the Dispense Label Alignment in Fred Dispense Plus
Fred Dispense Plus Overview This guide will provide steps to assist you in adjusting the label alignment/offset from the printer driver for Fred Dispense Plus. We recommend using the Seagull driver...
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Vincent C created an article,
Fred Mobility - General Troubleshooting
Fred Mobility Issue This guide provides you with general troubleshooting on common issues with Fred Mobility scanners. Restarting the Wireless Access Point or the Mobility device will resolve the ...
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Vincent C created an article,
Setting up MedView Email on an iOS device
MedView Overview The following is a step-by-step guide on setting up MedView Email on an iOS device with the Mail app. This email service was formerly known as Fred Net Email. This article is appli...
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Vincent C created an article,
Touch Screen not working for HP RP9 G1 AiO system
Fred POS Issue We have received reports that the touch screen on the HP RP9 G1 All-in-one system may have stopped working suddenly. This is a known manufacturer issue and HP has developed quick to...
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Vincent C created an article,
Setup a Dispensary Label Printer
Printers Overview This guide provides the steps for setting up dispensary label printer profile. Steps Remove the printer from its box and connect it to the PC. Download and extract the printer dr...
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Vincent C created an article,
Set up a Report or Repeat Printer Profile
Printers Overview This guide provides the steps for setting up a Report (A4) or Repeat (A5) printer profile. You can also follow these steps for setting up a printer for general printing purposes. ...
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Vincent C created an article,
Troubleshooting EFTPOS PINPAD Offline
Fred POS Issue From time to time, the EFTPOS terminal (PINPAD) may show up as offline when processing EFTPOS transactions at POS. This guide will provide quick step on bringing PINPAD back online. ...
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Vincent C created an article,
Sharing a printer with another terminal on the network
Fred Dispense Overview This guide will provide basic steps on how to add/map a printer from another PC on the network. Steps On the printer host PC, open the Printer Properties for the printer you...
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Vincent C created an article,
Cash drawer does not open at POS
Fred POS This article is intended for pharmacy staff to troubleshoot an issue where the cash drawer does not open after a transaction at the POS. Issue After POS tendering, the transaction complete...
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Vincent C created an article,
Reprogramming Zebra DS22 (DS2278) desktop scanner
Hardware Issue The Zebra DS22 (DS2278) may suddenly stop scanning barcodes normally. You can re-program it back to working state with the following programming barcode in sequences. Resolution Sca...