Close a return for credit (RFC)

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This topic provides step-by-step instructions for closing a Return for Credit.

If the RFC has an existing credit note, you will need to delete the credit note first. To do this, click Open Credit Notes, then right-click the relevant credit note and select Delete Credit Note.

Close a Return for Credit

1. Go to Ordering, then select Returns.
2. Right-click the RFC you want to close, then select Close Return for Credit.
3. To close the RFC, click Yes.