Magnus W
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Recent activity by Magnus W-
eRx Barcode not Printing on Repeat Form
Fred Dispense Issue The eRx barcode is not printing at the top of the repeat form. Cause There are a few things to check here. Ensure the following features are enabled. Resolution From the Setup...
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Set Private Prices for Different Quantities of a Drug
Fred Dispense Overview Pharmacies can set different private prices depending on the quantity of a drug that is dispensed. Enter multiple private prices for different quantities of a drug From the...
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Set NHS/OTC Prices for Different Quantities of a Single drug Under multiple codes
Fred Dispense Overview Some drugs are listed on the PBS under multiple codes that represent different quantities of the same product. These codes are represented by a single drug listing in Fred Di...
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Generate an Activation Code for Patient Access to MySL Mobile App
MedView Overview The activation code is used for third party mobile apps to connect to a patient's My Script List (MySL). These apps are patient facing to allow patients to access their own MySL. ...
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Error obtaining access token
Fred Dispense Issue Users may notice that suddenly all scripts are being rejected by PBS with an Error obtaining access token. Cause This error happens when the store's B2B device used for PBS onl...
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Utility Helper Error on Fred Connect
Fred Dispense Issue PBS claims are not transmitting, but instead returning a Utility Helper error. Cause A network failure has disrupted the Intercom service. Resolution Restart Intercom and Fred ...
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Generic Substitution in Fred Pak
Fred Pak Overview The packing entry for a single drug or every instance of this packed drug for all patients or all patients belonging to a particular nursing home can be generically substituted wi...
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AusDI Integration
Fred Dispense Overview You can search for drug information via the AusDI Advanced website, directly from Fred Dispense. AusDI Advanced is a drug information system that allows you to search for: D...
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eScript matching to incorrect profile
Fred Dispense Issue User scans an eScript which matches to the incorrect profile. Cause An original script matching to the wrong profile indicates that the script itself may have the wrong Medicare...
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Generate a list of patients based on specific criteria (Address, SafetyNet, Allergies, Birth Date, Postcode)
Fred Dispense Overview This topic provides information about generating reports of patient addresses based on specific criteria using the Activities > Mailing Labels command. Create a Report of Pat...