Quor
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Generate a list of DVA Gold patients using Fred Dispense
Fred Dispense Overview To generate a list of DVA Gold repat patients, follow the steps below. You can also generate a similar report using Fred Office Plus. See Generate a list of DVA Gold patients...
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Generate a list of DVA Gold patients using Fred Office Plus
Fred Office Plus Overview To generate a list of DVA Gold repat patients, follow the steps below. You can also generate a similar report using Fred Dispense. See Generate a list of DVA Gold patients...
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Why are there 3 copies of the Continued Dispensing report printing?
Fred Dispense Overview When printing out a Continued Dispensing report, 3 copies will print out. This is intended behaviour from Fred Dispense. It is a legislated requirement that one copy is provi...
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Generic substitution signature (GS sig)
Fred Dispense Overview There is a SIG which, when added manually to the label directions, adds the words “This medication replaces ………. DO NOT TAKE BOTH” and automatically adds the originally selec...
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Troubleshooting R823 and R801 script rejections
Fred Dispense Issue Scripts get rejected with R823 and R801 rejection messages. Cause PBS have an incomplete record of the script information which is causing the script to get rejected. Resolution...
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Scripts for medication with long directions printing over two labels
Fred Dispense Issue Scripts for medications with long directions are printing over two labels. Cause Long directions setting not properly configured in Fred Dispense dispense options. Resolution F...
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ePrescription displays incorrect patient profile
Fred Dispense Issue An ePrescription links to the wrong patient profile. Cause Usually this is due to the Medicare number being incorrect. Resolution Depending on the circumstances, you can resolve...
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How to cancel specific claim numbers
Fred Dispense Overview Using the Cancel Claim Numbers feature in Fred Dispense, you can cancel specific claim numbers. This is useful if there are two different claim serial numbers for the same sc...
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Medview Paperless prompts to save the file before uploading script
MedView Overview MedView Paperless prompts to save files when scanning scripts before the script uploads to MedView Paperless. Steps Connect to the computer that has the ScanSnap Scanner attached ...
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E-mail reports from Fred Dispense Plus
Fred Dispense Overview You can send reports via e-mail in Fred Dispense Plus. To use the e-mail feature in Fred Dispense Plus, you need to have an e-mail client such as Outlook installed on your PC...