Greg K
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Articles
Votes on activity by Greg K-
Scripts at Fred POS with comments not disappearing
Fred POS Issue Scripts charged with a comment are still in the Waiting Scripts instead of being tendered off. Cause When charging a waiting script at the till with an account and applying a commen...
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Fred POS display screen is out of alignment
Fred POS Issue Occasionally stores will login and find their customer display being out of alignment. This troubleshooting is based on a monitor with the size of 1920 x 1080 display. You can foll...
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Reprint a receipt or tax Invoice from Fred Office Plus
Fred Office Plus Overview You can print a Tax Invoice or Receipt for a transaction from Fred Office Plus, without having to retrieve the transaction from the POS. Steps In Fred Office, click Activ...
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Statements Don't Fit Envelope Windows
Fred Office Plus Issue Printed statements from Fred Office Plus are out of alignment and when folded, the address is not visible in the envelope window. This is not a Fred Office Plus issue. The al...
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Draft order is not displaying correctly in Fred Office Plus
Fred Office Plus Issue In Fred Office, one or more of the following is happening: Columns are missing or misplaced. Pricing review is blank. Normal view has become different. Cause The display ha...
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Fred POS Plus display or screen settings have changed
Fred POS Plus Issue The Point of Sale window for Fred POS Plus: Has moved. Is a smaller size than normal. Is black and white. Resolution Fred POS Plus is relatively easy to move. If you right cl...
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Create a Hotkey button for an item or service
Fred POS Plus Overview This covers the standard hotkey creation process for Creating a button for an item/service. Administrator privileges as Retail Management Hero Store Manager are required. Exa...
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How to add a Loyalty Tender in Fred POS Plus
Fred POS Plus Overview This is applicable for any store that uses 3rd party Loyalty and needs a way to record loyalty deductions on the end of day Z report. This guide only applies to stores with ...
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How to add or remove a column in Fred Office Plus
Fred Office Plus Overview A grid is a tabular view of data within Fred Office Plus. You can customise grids Plus using the right-click menu. This article is about using Column Chooser to add or rem...
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How to run a detailed GST report in Fred Office Plus
Fred Office Plus Overview Generally, businesses and other organisations registered for GST will: include GST in the price they charge for their goods and services. claim credits for the GST includ...