Zaneta N

  • Total activity 51
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 32

Articles

Recent activity by Zaneta N Recent activity Votes

  • Fred Service Summary

    1. General
    2. General

    Overview The Fred IT Group service summary is designed to help you understand how we support you when you need it. It relates to Fred products and other available Fred Service offerings designed to...

    • Zaneta N
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Dispense a CTG Script

    1. Fred Dispense Plus
    2. Dispensing

    Fred Dispense Plus Confirm patient is set to a Closing the Gap (CTG) patient If not set, Press <F8> to open Patient Maintenance screen Ensure the CTG toggle is set to YES select Save Dispense sc...

    • Zaneta N
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • Installing NEW Kyocera Printer

    1. Fred Dispense Plus
    2. Printing

    Step 1: Install Toner Cartridge & Waste Toner Box  Open the top cover and carefully remove all orange tape.  Shake the toner for 5 to 10 seconds.  Carefully remove the red protective sticker from ...

    • Zaneta N
    • Updated
    • 1 follower
    • 0 comments
    • -9 votes

  • Announcing Fred Help Portal for Fred Office

    1. Fred Office Plus
    2. News

    Fred Office Fred Office customers are able to access the Fred Help Portal by clicking an icon on the toolbar. What is the Fred Help Portal? The Fred Help Portal is a browser-based tool providing y...

    • Zaneta N
    • Updated
    • 3 followers
    • 0 comments
    • 2 votes

  • First time Logging into Fred Dispense Plus

    1. Fred Dispense Plus
    2. Dispensing

    Fred Dispense Plus Click the Fred Dispense Plus shortcut. Enter User Initials. Select Login  Press F11 to create a password  Select Set Password, then Save Related Topics Log in to Fred Dispens...

    • Zaneta N
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • No internet connection

    1. Fred Dispense Plus
    2. Troubleshooting

    Fred Dispense Plus Single computer Shut down and restart the computer. Check the computer's network connectivity. Run the Windows network trouble-shooter:Settings > Network & Internet > Status ...

    • Zaneta N
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Forgotten Login Password

    1. Fred Dispense Plus
    2. Troubleshooting

    Fred Dispense Plus Select Setup > User Management. Double click the Name. Select Set Password and enter new password (must have min 4 characters). Select Save, to set password, then Save to clo...

    • Zaneta N
    • Updated
    • 1 follower
    • 0 comments
    • 2 votes

  • Fred Help Portal - Features Overview

    1. General
    2. Getting Started

    The following summary will assist you with navigating the main features of the Fred Help Portal.  1. Search -  Use to search for knowledgebase articles using any search term 2. MY TICKETS - View, U...

    • Zaneta N
    • Updated
    • 2 followers
    • 0 comments
    • 2 votes

  • How to create a ticket

    1. General
    2. Getting Started

    Step 1: Click Contact Us (scroll down to the bottom of the page). Step 2: Click drop down menu, select I have an issue, Step 3: Complete the form, then click Submit at the bottom of the form.

    • Zaneta N
    • Updated
    • 4 followers
    • 0 comments
    • 16 votes

  • Fred Dispense Plus – 6 December 2021

    1. Fred Dispense Plus
    2. Release Notes

    Fred Dispense Plus New in Fred Dispense Plus Fred Dispense Plus automatically applies both software and drug updates. No user intervention is required, but please ensure that your server PC is alwa...

    • Zaneta N
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes