Masa T
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Articles
Votes on activity by Masa T-
How to import a new NASH certificate into Fred Dispense Plus
Fred Dispense Plus Overview Your NASH certificate needs to be manually updated every two years via PRODA. Once the new NASH certificate has been downloaded from PRODA, you need to import it into Fr...
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Search for a patient by their first name only
Fred Dispense Plus Overview This guide explains how to retrieve a patient's profile using only their first name. Steps Navigate to the patient search field. Type a comma before entering the first ...
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How to add external PRF to a patient profile in Fred Dispense Plus
Fred Dispense Plus Overview A regular patient of one pharmacy may get a prescription dispensed by another pharmacy (for example, a Hospital Pharmacy, or a pharmacy away from home while travelling)....
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How to stop the dispense label from printing
Fred Dispense Plus Overview There are two ways to stop the dispense label from printing for certain prescriptions. Option1 At the time of finalising a dispensing, after Patient, Prescriber and Drug...
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PBS Rejection: Medicare number provided is correct, but the patient name has changed
Fred Dispense Plus Issue After dispensing a script, PBS might return a rejection stating that the Medicare number provided is correct, but the patient name has changed. Cause This issue often occu...
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How to activate MyHR in Fred Dispense Plus
Fred Dispense Plus Overview This guide provides instructions on how to activate My Health Record in Fred Dispense Plus. Steps Navigate to Setup > My Health Record Configuration. Switch the My Heal...
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How to hide own brand drugs
Fred Dispense Plus Overview Own brand drugs cannot be deleted in Fred Dispense Plus, but they can be hidden to prevent them from appearing in drug searches during dispensing. This article explains ...
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PBS rejection: R 018 the claim reference number provided is invalid
Fred Dispense Plus Issue Occasionally, you may see PBS rejections with the error code "R 018 the claim reference number provided is invalid" for all newly dispensed scripts. Cause One scenario whe...
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Blank dispense labels setting
Fred Dispense Plus Overview This article provides guidance on enabling or disabling blank dispense labels in Fred Dispense Plus. When set to "Yes," the pharmacy details will be printed on the dispe...
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How to check if updates have run in Fred Dispense Plus
Fred Dispense Plus Overview Fred Dispense Plus automatically updates its software and drug databases without requiring any user intervention. This guide demonstrates how to confirm the versions of ...