Fred Dispense
Overview
You can review all message codes returned by PBS Online for each claim by running a Detailed Claim report (PBS statements).
PBS statements are archived after 90 days. It is recommended to print/save (print to PDF) a copy for each Claim Period for record-keeping purposes.
Steps
- Navigate to PBS-Online Report Parameters (Select Activities > Pharmpay Claim > PBS-Online Report Parameters).
- Select a Claim Period from the list.
- Enter D for detailed Report Type.
- Click OK to generate the report.
The generated report will provide details for each claim/script sent to PBS Online within a particular Claim Period. This includes PBS returned message codes (Reason codes) including Rejection and Warning codes.
Related Links
Rejected / Non-Transmitted Scripts Report in Fred Dispense Online Help
Reconcile a PBS Online Claim in Fred Dispense Online Help
PBS reason and rejection codes on the Services Australia website