Your new customer service portal is here!
The Fred Help Portal offers the helpdesk assistance you need, when you need it.
Thanks to your feedback we learnt that more efficient access to support is an important priority, and as a result we are introducing the Fred Help Portal.
What is the Fred Help Portal?
The Fred Help Portal is a browser-based tool providing you with additional ways to seek help. You will be able to:
- Log requests for help via the Fred Help Portal icon/link in Fred software
- Track and update your help request tickets
- Easily find quick steps for troubleshooting questions through our knowledge base
- Live Chat with Fred Customer Service Consultants
The Fred Help Portal will provide a great platform for delivering faster, more responsive and transparent assistance.
Related Links
Announcing Fred Help Portal for Fred Dispense