Returning a Hire Item

Fred POS Plus

Follow the steps below to return a Fred POS Plus Hire item.

Log in to FRED POS Plus.
Tap the Customer Menu, then tap Hire. Search for item/customer from the list of hired items. Hired Items will be at the bottom of the list.
Tap to select the hire item to be returned and then tap Select. The Hire contract screen is open.
In the Returned field, enter a return date in for the hire contract. This will automatically populate the payment amount based on the length of the contact and pricing plan used.
Press OK to return the transaction.
By default, the deposit will be marked for return and can be used as either a deduction off the final price, or returned to the customer.
- If the customer wants to deduct the deposit off the sale: Complete the transaction, as the total price will include the discount.
- If the customer wants to refund the deposit: At the tender screen enter the deposit amount, as a negative, this will add the deposit price to the total amount owed.
Complete the transaction using the required tender to pay the amount owing.